Guide to Use Procedures

Is this your first time using Internet Banking?

Sign up for Internet Banking by visiting a nearby branch.

  • - Required documents: Proof of real name (passport, alien registration card, etc.), deposit account passbook, and passbook seal.
  • Foreign customers who provide only a passport require a domestic residential address and contact information as well as another form of ID.
  • (ID from home country, credit card, or utility bill/receipt)
  • ※ Please submit real name evidence provided when account was opened.

Visit the KEB Hana Bank website and register a password.

Log in with the registered user ID and password to begin using Internet Banking.

  • You need to issue a digital certificate to perform online banking transactions.
  • Issue a digital certificate from the Digital Certificate Center.
  • You may register and use a digital certificate previously issued to you by a 3rd-party bank/issuer.
  • ※ Please submit real name evidence provided when account was opened.

You may begin using the range of Internet Banking provided by KEB Hana Bank.

Guide

If you experience difficulty using our services, please contact the KEB Hana Bank Customer Service Center.